Employment Opportunity

Available Positions

Customer Service Representative

If you have any questions concerning employment positions or wish to email your resume, please contact Human Resources hr@e-zcash.org (Click Here). You may also fax your resume to 1-307-686-1793; please indicate which position you are applying for.

Customer Service Representative

Objective: To provide all E-Z Cash customers with friendly, professional customer service while promoting and selling the many cash services offered by E-Z Cash. Accuracy, confidentiality and responsible behavior are a must.
Reports to: Store Manager
Hours: 40 hours per week; must have ability to maintain assigned work hours
Salary Range: Hourly, based on experience
Benefits: After criteria met, E-Z Cash offers Medical & Dental Insurance, Paid Vacation and Sick Time, Simple IRA Plan

Looking for an adventurous career with a flexible schedule, great benefits and opportunity for advancement? Look no further; E- Z CASH is seeking reliable Customer Service Representatives in their Sheridan, Gillette, Casper, Green River and Rock Springs locations. You will be responsible for educating and providing our valued customers with our various financial services. E-Z Cash offers top salary, health insurance benefits, bonuses and paid leave to qualified candidates. Deliver your resume by e-mail to hr@e-zcash.org or fax to 1-307-686-1793 and indicate the position and location you are applying for.

Job Duties include but are not limited to:

  • Responsible for greeting customers both in person and on the phone, determining their needs and performing appropriate steps to insure the transaction is performed accurately, expediently and in a professional and confidential manner.
  • Responsible for taking applications for check advances and title loans and processing them according to company policy.
  • Must become proficient with store software programs in order to process loans and check advances.
  • Responsible for the accurate accounting of all funds during your shift.
  • Prepare bank deposits, reimburse cash drawer, file liens, post payments and answer the phone.
  • Maintain customer files, keeping complete information filed neatly within the file and ensuring all files are appropriately filed away at the end of each business day.
  • Responsible for reviewing accounts receivable, ensuring that accounts are kept current at all times.
  • Post and begin collection process on NSF checks immediately upon receiving notice from the bank.
  • Make calls on delinquent accounts on a daily basis until they are current or it is determined legal action is necessary.
  • Monitor customer satisfaction to ensure repeat business, being courteous and professional at all times.
  • Communicate daily, all important aspects of the business to your supervisor. To include but not limited to all collection activity, any discrepancies in accounting for funds and daily business activity.
  • Present yourself in a professional manner at all times in the store and the community. This includes personal appearance, communication and behavior.